Jared Lukes. Book 30 min

JL Selected work 2000 to 2026 10 engagements

The work
is the
argument.

Client work from 2000 to now, from U.S. Bank, BMW, and Target to the AI platforms running today. Nothing here is a mockup. Every item is the artifact itself.

2026Appraisal DreamChief AI Officer

Production AI in a regulated industry

An AI appraisal platform for machinery and equipment, zero to beta in under a year. Every value traces to evidence, because a number that cannot survive a challenge is worthless in this business.

Project dashboard
Project dashboardAD-001 / 2026

Report progress from source photos to finished report, each AI stage visible in plain language.

Evidence locker
Evidence lockerAD-002 / 2026

Immutable audit trail and chain of custody, one hundred logged events on screen.

Value workup sheet
Value workup sheetAD-003 / 2026

Asset grid with AI confidence, comps, and conflict flags the appraiser can override.

Asset intake
Asset intakeAD-004 / 2026

Computer vision reads machinery from field photos while the work queue fills itself.

2024 to nowQuartz Importers MNFractional CTO

A sales team that walks a knowledge graph

Fractional CTO for a stone importer. A forty nine workflow agent platform: harvest, extract, classify, and a knowledge graph the sales team can actually walk. It ran 39,645 production executions at a 0.2 percent failure rate.

Knowledge graph
Knowledge graphQUARTZ-001 / 2024

677 nodes live in the product, filters open.

Influence bubble map
Influence bubble mapQUARTZ-002 / 2024

Decision makers grouped by organization. Blurred on purpose; the client's pipeline stays the client's.

Power map
Power mapQUARTZ-003 / 2024

People, firms, and shared projects as one network. Also blurred on purpose.

Workflow engine
Workflow engineQUARTZ-004 / 2024

39,645 production executions, 0.2 percent failure, live runs mid flight.

Graph, zoomed
Graph, zoomedQUARTZ-005 / 2024

The dense middle of the network, names softened.

2024 to nowLocks and PiranhasPersonal R&D, technical architect

A multi-agent system that runs my projects

The personal lab. Voice memos go in, routed work comes out. Transcription, classification, specialist agents, and locks that keep the whole school of piranhas honest.

Brand image
Brand imageLNP-001 / 2024

The lock and the piranhas. The name is the architecture.

Agent orchestration
Agent orchestrationLNP-002 / 2024

Locks guard protected operations. Specialists own their domains. Live.

System health
System healthLNP-003 / 2024

Resources, services, and the queue on one board.

2020 to 2021U.S. Asset AppraisalsBrand identity, sole authorship

A hand-drawn logo, still on the job

Full identity for a national appraisal firm. The mark is hand drawn and mine alone, and it is still running the site today. The two working directions kept their working names: patriotic sporty banky, and warm banky blanky lady friendly.

The mark in production
The mark in productionUSAA-001 / 2020

The live site, captured this week. Logo, hero, and the machinery it appraises.

Logo 001 A
Logo 001 AUSAA-002 / 2020

The hand-drawn mark.

Logo 002 A
Logo 002 AUSAA-003 / 2020

The alternate direction.

Logo 001 B
Logo 001 BUSAA-004 / 2020

Third and final study.

2020 to 2021Sherwin-Williams, HGTV HomeSenior UX researcher

Taxonomy research that earned its keep

Card sort research on the HGTV Home paint taxonomy. Twelve categories went in, seven came out, and user confidence in the categories rose thirteen percent across three measured rounds.

The progression
The progressionHGSW-001 / 2020

Twelve to eleven to seven, drawn from the study's real numbers.

Results
ResultsHGSW-002 / 2020

Zero orphaned categories. Utility features down from six categories to two.

2019 to 2020U.S. BankUX manager, omnichannel

The mortgage funnel on one wall

Mortgage.com and the first time homebuyer experience. Funnel architecture, SEO capture, and page level design for the bank's mortgage business.

Mortgage.com sales journey
Mortgage.com sales journeyUSB-001 / 2019

The full funnel on one board: entry points, guided selling, fifty state rates pages, calculators, conversion.

First time homebuyer architecture
First time homebuyer architectureUSB-002 / 2019

Triage, product comparison, and content warehousing.

Rates pages, current state
Rates pages, current stateUSB-003 / 2019

Every rates page and the paths between them, mapped before touching anything.

Rates flow, ideal
Rates flow, idealUSB-004 / 2019

The proposed flow with the CTA hierarchy called out.

Life events matrix
Life events matrixUSB-005 / 2019

Why people actually move, plotted on cost and space.

2018BMW TechnologyUX lead, eMobility

Making range anxiety a design problem

Design sprints for EV charging at BMW's Chicago technology office. Whiteboards, timed sketching, and a concept model that treated range as an experience problem instead of a battery problem.

Concept model
Concept modelBMW-001 / 2018

Driver, vehicle, distance, time, range, destination. The whole problem on one whiteboard.

The journey wall
The journey wallBMW-002 / 2018

Actions, thoughts, and touchpoints mapped live.

Screen sketches
Screen sketchesBMW-003 / 2018

Home, destinations, detail, activity. Arrival time keeps asking to exist.

Sprint day 1: persona
Sprint day 1: personaBMW-004 / 2018

Rob, 31, commutes in an EV and cannot find morning charging.

Crazy eights
Crazy eightsBMW-005 / 2018

Eight minutes, as many good ideas as fit on the page.

Pain points
Pain pointsBMW-006 / 2018

Four red dots per person. Clusters emerge, bad ideas welcome.

Scroll for the rest of the wall →

Charging UI
Charging UIBMW-007 / 2018

Range polygons on the map, walking directions for the last block.

2015Thread Connected ContentExecutive creative director

An identity that generates itself

The pentagon mark was not drawn once. I built NowThreading, a parametric tool that grows the identity from share, like, and comment data, so the logo is an output, not a file.

NowThreading, the tool
NowThreading, the toolTHREAD-001 / 2015

Arc and pentagon controls wired to social data.

Another output
Another outputTHREAD-002 / 2015

Same tool, different data, different mark. That is the point.

Shape exploration
Shape explorationTHREAD-003 / 2015

Pentagon studies, from silhouette inventory to overlays.

Final identity
Final identityTHREAD-004 / 2015

The mark that landed.

c. 2012TargetCatalyst Studios era, UX direction

Enterprise tools with money on every row

Marketing Partner Agreements for Target's marketing organization. Dense tables, approval flows, and seven figures committed in the page header.

Agreements dashboard
Agreements dashboardTGT-001 / 2012

Approvals, filters, and a quarter million dollars per row.

Agreement detail
Agreement detailTGT-002 / 2012

Media details, required information, and the comment trail that gets it approved.

Marketing goals
Marketing goalsTGT-003 / 2012

Actuals against plan against forecast, editable in place.

2000 to 2001Olson & CompanyInteractive developer, Flash

Flash, games, and a One Show Merit

Where it started. Interactive sites and games for agency clients, back when the whole experience had to fit through a modem. The Phillips UV Vodka site earned a One Show Merit in the 2002 annual, Interactive, credited as programmer and co-credited for music and sound.

★ One Show Merit, 2002 annual, Interactive. Credited: programmer, music and sound.

Phillips UV Vodka, entryOLSON-001 / 2000

The tale of a heroic spirit. The award site itself, not the pitch deck.

Phillips UV Vodka, home
Phillips UV Vodka, homeOLSON-002 / 2000

The bottle and the label red half this palette came from.

Datalink RPG, world mapOLSON-003 / 2000

A tile-based world engine, written in Flash.

Datalink, VERY EVILOLSON-004 / 2000

The tile engine had opinions.

CallTheCavaliers.comOLSON-005 / 2000

Rotary phone, CRT weather forecast, Darius Miles. Nothing else on the internet looked like this.

Pistons.comOLSON-006 / 2000

Passion, pride, intensity, work ethic. If you got 'em, great.

Datalink RPG, level twoOLSON-007 / 2000

More mayhem awaits. Going up?

iCount, face indexOLSON-008 / 2000

Face-morph navigation for a census-style campaign.

iCount, ten thousand customers
iCount, ten thousand customersOLSON-009 / 2000

Ten thousand customers would like to speak to you immediately. Now they can.

Interactive reel, 2002OLSON-010 / 2000

The agency reel, pixel man and all.

Tell me what is stuck.

Thirty minutes, no deck, no pitch.

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Flash-era pieces are captured from the original files. Client maps are blurred where the pipeline behind them is not mine to show.

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